Customer Service Representative

Ref ID: 00300-0010576987
Classification: Customer Service
Compensation: $15.20 to $17.60 per hour
Available Positions for Customer Service Representatives! OfficeTeam has a challenging career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Wholesale Distribution industry. Are you always outgoing and sociable? This could be a great position for you. This role will be situated in a challenging and dynamic environment. If you're looking for work in City of Industry, California and can work a long term temporary position, this could be the Customer Service Representative opportunity for you! What you get to do every day - Manage the fielding and sending of important written business correspondence - Manage and place incoming telephone calls - Be a part of business development by by actively cross-selling and referring customers - Deliver outstanding, friendly customer service in a timely fashion
- Comfort and confidence when interacting with internal and external partners and clients/customers - Ability to use multiple computer systems, applications, and utilize search tools to find information - Comfort in pursuing resolutions to complicated customer inquiries using complex research methods - Excellent written, verbal and social communication skills - achievement oriented, positive attitude and an approach to work rooted in professionalism - Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity - Command of customer service - Comprehensive knowledge of customer information files - Microsoft Office knowledge required - Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - 2+ years' experience of demonstrated performance in a goal-driven customer-focused environment preferred - Strong customer service and office administrative skills If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
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